Privacy policy

Our privacy policy
Our initial contact with you is only ever by email or phone, of course when a purchase is made we then keep details of Customer, invoice & delivery address, telephone number and goods and services provided.

We NEVER share your details with any 3rd party or store payment details.

What we collect

We may collect the following information:

• Name and Contact information including email address
• Demographic information such as postcode, preferences and interests

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

To process your order and obtain payment

Internal record keeping

We may use the information to improve our products and services

From time to time, we may use the information to customise the website according to your interests

Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your personal information

• Whenever you are asked to fill in a form on the website, we do not use the information for marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We will not use your personal information to send you promotional information about third parties.You may request details of personal information which we hold about you under the Data Protection Act 1998 or General Data Protection Regulation 2018. If you would like a copy of the information held on you, please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.